NML

Communication Tools

The following communication tools will be covered in this post:

  • Outlook
  • Skype
  • Slack

Outlook

General

  • An Outlook account has been set up for you already. The details will be provided with your laptop.
  • An internal email group (NML) has been set up and includes the email addresses of everyone at NML.
  • To book a meeting room you need to invite the relevant meeting room to your meeting. If it is not available it will reject your request.
  • The Office Manager will assist you with the set-up of your e-mail signature.

Email guidelines

  • Don't reply all unless it involves all.
  • When you send out an email to everyone and it is not very important (e.g. an interesting article) use #low in the subject line so that people can prioritise accordingly.
  • Be conscious of the size of attachments when sending emails. If it is too big rather use dropbox or other similar tools to share files.
  • Do not send usernames and passwords via emails.
  • Personal use of email is allowed as long as it is kept to a minimum and does not interfere with work related activities.
  • Respect your fellow employees. Don’t talk about other people in emails or Skype messages. Someone will see it somewhere. Rather step out and chat to someone if you need to.

Skype

  • Used to easily communicate with other team members.
  • Not the preferred tool for team communication.
  • Slack is the preferred communication tool (see next section).

Slack

  • Slack is New Media Labs' preferred collaboration tool for internal project and team communications.
  • Refer to the following post for guidelines: http://nmldocs.azurewebsites.net/2015/04/09/slack-guideline/